The Power of Relationships in Business
In business, we frequently get caught up in the latest shiny new tool or the newest technology. We want to be on the cutting edge and for our businesses to be as efficient and productive as possible. But at the end of the day, business is still about people serving other people. It's about relationships. Technology is just the channel through which we do it.
Yes, technology is necessary. In today's world, you can't do business without some form of technology. But relationships are essential. They're what make us human. And when it comes to business, they're what create lasting bonds between companies, team, and their customers.
Technology has drastically changed the way we do business. There's no doubt about that. But has it changed the way we build relationships? In some ways, yes. In other ways, not so much. So let's take a look at how technology has impacted relationships in business.
On the one hand, technology has made it easier than ever to connect with people worldwide. We can pick up the phone and call someone in another country as easily as we can call someone down the street. We can send an email or a text message and get an immediate response. And with social media, we can connect with anyone, anytime, anywhere.
On the other hand, technology has also created a certain amount of detachment between people. We don't have to talk face-to-face as often as we used to because we can communicate just as easily through a screen. And while social media has connected us in some ways, it has also estranged us in others. We can hide behind our screens and say things that we would never say in person because we're not directly interacting with another human being—we're interacting with a screen.
Technology has both positive and negative effects on relationships in business—and life. But overall, I believe that the positives outweigh the negatives when it comes to technological advances and their impact on relationships. After all, technology has given us more opportunities than ever before to connect with others and build relationships—even if those relationships are primarily online rather than in person. However, there is something to be said for good old-fashioned face-to-face interactions too...which brings me to my next point: personal relationships are still key to business success.
If we can't meet in person, there are always ways to build strong relationships virtually. Here are a few tips:
1. Schedule regular check-ins.
Whether you're meeting with a customer, an employee, or a vendor, make sure to schedule regular check-ins to touch base on how things are going. These don't have to be long meetings - sometimes, a quick 10-minute call or video chat can make all the difference.
2. Make an effort to get to know the person you're working with.
Ask about their family, hobbies, favorite sports team - anything that will help you connect on a personal level.
3. Be responsive.
This one seems like a no-brainer, but it's important nonetheless. If someone reaches out to you, make sure to respond in a timely manner, so they know you value their time and their business.
4. Follow up after big projects or events.
After launching a new product or completing a big project, follow up with your team or customers to see how things went and what could be improved next time.
5. Say thank you.
A little bit of gratitude goes a long way! Make sure to express your appreciation for your team's hard work, your customers' business, or your vendors' products or services. Two powerful words that matter.
In conclusion, it's important to remember that no matter how much technology changes our world, business is still about people serving other people. It's about forming connections and building relationships. Technology is important, but relationships are essential. Without them, businesses would cease to exist. So even though we're living in a digital world, let's ensure not to forget the importance of good old-fashioned human connection.
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